Frequently asked questions

Why are your prices so low? Is this a scam?

This is definitely not a scam! We're selling VPN accounts at below cost to gain new customers. The loss is built into our marketing plan. Feel free to reach out to us if you have any questions or concerns.

Do you offer a lifetime plan?

Unfortunately a lifetime subscription model is an unsustainable business model for us. Instead, we've priced our plans to be competitive with lifetime VPN promotions.

Will you raise my prices after the promotional period?

Nope! Your pricing stays the same as long as you remain an active FrostVPN customer.

Will you offer more VPN servers?

Yes! Our plan is to continuously add VPN servers to our service. All existing customers will receive access to our new VPN servers for free.

Do you offer a easy to use VPN client?

Yes, we provide an easy to use client for our Mac OS X and Windows customers. We're in the stages of developing an iOS and Android client.

I don't want to provide you with my information, is that possible?

Yes, if you pay by Bitcoin, you can enter whatever information you would like into our billing system.

Do you allow P2P traffic?

Yes, all traffic is allowed on any of our servers

Will your servers slow down with due to too many users signing up?

We may experience a slowdown in our services servers if we gain more customers than we expect but we can resolve that within a few days by launching new servers in the overloaded locations. If you experience any slowdowns, please contact our support department and we'll take care of you!