Affecting Server - VPN | Priority - Critical
We're experiencing a mass outage on all of our USA & UK servers. The issue is currently being worked on and should be resolved within the next 24 hours.
Date - 04/05/2016 08:35 - 04/07/2016 08:41
Last Updated - 04/06/2016 08:36
Affecting Server - VPN | Priority - Critical
Service has been restored.
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We're experiencing an outage with our Italy servers. We're working to restore services in this location.
Date - 02/29/2016 04:04 - 03/03/2016 01:52
Last Updated - 03/03/2016 01:53
Affecting Server - VPN | Priority - Critical
Our Atlanta 2 & 3 has been shutdown by our datacenter for due to an abuse report. We're working with them to either bring the server back online or move to a new datacenter.
Date - 02/17/2016 09:54
Last Updated - 02/19/2016 21:47
Affecting Server - VPN | Priority - Critical
Resolved --
OpenVPN over UDP on all of our New York servers are currently down. Our provider has applied global firewall rules to our server cluster; we're still investigating this issue. You may experience speed issues until we have this resolved.
Date - 01/10/2016 21:27 - 01/11/2016 22:29
Last Updated - 01/12/2016 08:42
Affecting Server - VPN | Priority - Critical
We're investigating why Singapore 2 - 5 has been shutdown by our Datacenter. We will update this as soon as we have more information.
Date - 12/21/2015 09:49 - 12/23/2015 13:19
Last Updated - 12/21/2015 09:50
Affecting Server - VPN | Priority - Critical
We had an email outage for about nine hours from 11/24/2015 08:06 UTC to 11/24/2015 16:00 UTC. We've answered all support tickets in the meantime, please resubmit your support ticket if you've not received a response.
Date - 11/24/2015 08:06 - 11/24/2015 16:00
Last Updated - 11/24/2015 09:09
Affecting Server - VPN | Priority - Critical
Update: 11/22/2015 4:49 AM UTC
We've provisioned a new server to replace this one. Please download the new OVPN files through our website.
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Update: 11/19/2015 7:55 PM UTC
Our provider failed to forward us DMCA request and our server was null routed. We're looking for a new provider and should have a replacement server online within 48-72 hours.
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Update: 11/19/2015 2:55 PM UTC
We're currently investigating why ams-nl.frostvpn.com is down. We'll post further updates here.
Date - 11/19/2015 06:45
Last Updated - 11/22/2015 20:50
